Help Center
Sales & Order Support
I want to buy a game.
Go to the
Order Page and click on the
to the right of the game.
What payment methods can I use?
All Major Credit Cards, PayPal, Switch/Solo/Maestro, Wire, Phone, Fax, Mail, Check, Money Order.
I never received my order email.
I've lost my original order email.
I've lost my license key.
My license key won't unlock my game.
It says my license key has expired.
Sometimes, if something changes on your system, this will invalidate your license key. This usually only happens once. Complete the
Order Support Form to get a new license key.
I want to request a refund.
If you are not happy with your game, or it wasn't what you expected, you can get a refund within 60 days of your purchase. Please complete the
Order Support Form to request a refund.
Moving to Amaranthia Kingdom
One of the most exciting places on the Amaranth Games website is Amaranthia Kingdom. What is this kingdom you may ask? Amaranthia Kingdom is an expansive community where gamers can:
move into cottages
chat with neighbors
earn gold & experience
join guilds
enroll in the collegium
blog your adventures
play experimental games
so much more!
Now that you know what Amaranthia Kingdom is, you may want to join. To get started:
Create an account with us.
Create your cottage.
Say hello to the other villagers.
Enroll at the Collegium of Art and Magic.
Join a guild.
Membership is free and your personal information will never be sold to anyone for any reason (we hate it when companies do that, too).
Amaranthia Technical Support
I can't create an account.
If you get an "User cannot register" error, there is a 90% chance that your firewall is blocking registration. To fix this problem, you need to open your firewall software and turn the 'View HTTP Referer' option on.
Zone Alarm:
1) Open Zone Alarm.
2) In the Cookie Settings section, click Custom .
3) Unmark Remove Private Header Information .
4) Click OK .
Norton Internet Security:
1) Open Norten Internet Security.
2) Open the section called Privacy Control
3) Click Custom Level
4) Unmark Enable Browser Privacy
5) Click OK .
I can't stay logged in.
If you log in and are immediately logged out when you try to navigate through the site, you need to adjust your browser's cookie settings. If your browser security settings are set on 'High' the cookie that stores your user information is deleted. You need to lower your cookie settings to 'Medium' to avoid this problem.
I forgot my password.
How do I check my mail?
1. Login to Amaranthia Kingdom with your username and password.
2. At the top of the site, click Inbox .
How do I update my cottage?
1. Login to Amaranthia Kingdom with your username and password.
2. At the top of the site, click
View Your Cottage .
3. Below your cottage, click
.
How do I change my signature?
1. Login to Amaranthia Kingdom with your username and password.
2. At the top of the site, click View Your Account .
3. Click Edit Profile .
4. Enter your signature in the Signature textbox.
How do I change my avatar?
1. Login to Amaranthia Kingdom with your username and password.
2. At the top of the site, click View Your Account .
3. Click Avatar .
4. Upload your avatar or select an existing one from the site.
How do I update my profile?
1. Login to Amaranthia Kingdom with your username and password.
2. At the top of the site, click View Your Account .
3. Click Edit Profile .
Amaranthia Member Support
What are the rules?
No flaming, swearing, prejudice, #OOPS#ual language, profanity, or obscenity. All content in the forums, private messages, and chat are logged forever and will be used to prosecute ANY ADULT who attempts converse in an inappropriate way with a child on the site. For a complete list of rules, please go to the
Hall of Rule .
Someone is being mean.
If someone is posting rude comments on the site or is sending you Private Messages that are mean, private message a moderator right away. If the issue involves a moderator or you feel that the issue is very serious, you can let Amanda (the owner of this site) know directly. To report problems to Amanda, please submit the
Report User Abuse Form .
I propose a law be added.
If you would like to recommend a law for the Amaranthia Kingdom community, you can propose the law in the
Hall of Rule .
I propose a law be removed.
If you would like to remove a law, you can propose the removal in the
Hall of Rule .
I am worried about another member.
If you are worried about another member, please tell a moderator. Moderators will do their best to cheer up any member who is feeling blue.
Coming Soon!
Kara's Quest
November 21, 2009
Asguaard
November 24, 2009
Broken Hearts
December 1, 2009
Wildhollow
December 5, 2009
Aveyond: The Lost Orb
January, 2010
A Gypsy's Tale
March, 2010